Frequently Asked Questions
Do you provide power supply?
No, we focus on lighting professional and LED wholesalers. Most of them prefer select their own power supply. This will increase the flexibilty of the products.
What is your refund policy?
We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.
Do you have a warranty?
Yes, our of our LED products come with a 5 year warranty.
Can I request a custom quote?
Yes, you can select custom quote in our menu to request a custom quote.
Is your LED waterproof?
The LED itself is not waterproof. However, we have special product like for green house led light. Which include a waterproof housing which will make the LED waterproof. We can solve waterproof and heat problem at the same time. Which most company can only solve one.